FAQ

C O S T

The full price for teams of 2 - 7 participants is $40 per person, however we only a require a $40 deposit to secure the booking.

 

For our large booking price see Functions and Group Bookings below.

The full price for teams of 2 - 7 participants is $40 per person, however, we only require a $40 deposit to secure the booking.

 

Please note that 2 player groups will be priced at $50pp and 3 player groups will be priced at $45pp during daytime bookings (9 AM to 3:30 PM) from Monday to Thursday.

T I M E

You start with 60 minutes on the clock but try to budget at least an hour and a half for the entire experience. We ask groups to arrive 10 minutes before their starting time.

A G E

As we are a licensed premises participants must be 18 or over to attend the escape room without supervision. Under 18's must be accompanied by a parent or guardian but the adult does not have to go into the room with them. Groups under the age 14 MUST have a parent or guardian over the age of 18 inside the rooms with them. We DO NOT recommend the experience for children under the age of 10.

Under 16's must be accompanied by a parent or guardian but the adult does not have to go into the room with them. Groups with anyone under the age of 14 MUST have a parent or guardian over the age of 18 inside the rooms with them. We DO NOT recommend the experience for children under the age of 10.

Changes to
B O O K I N G
 

We have a minimum requirement of 2 participants per room and a maximum of 7, however each room has a different recommended number of participants.

Please note that any changes to numbers must be finalised 24 hours prior to the time of the booking. The price will be set 24 hours out from the booking and cannot be changed. If you would like to make any changes to the booking please call us on (02) 6281 5729 or email us at info@escaperoomscanberra.com.  

E X T R A 
p a r t i c i p a n t s

You can bring extra participants on the day, as long as your team doesn't exceed the maximum amount of participants. You'll need to pay in cash, or contact us beforehand for other payment options.

You can bring extra participants on the day, as long as your team doesn't exceed the maximum amount of participants.

 

If you would like to add a 7th participant please call us to make sure we have the capacity during your session.

Personal
B E L O N G I N G S

Make sure to bring reading glasses if your eye sight isn't 100%. Other than that, a water bottle is a good idea (don't overdo it, you are locked in a room). We do allow mobile phones in the rooms, however we do not allow photography or recording of any kind.

Make sure to bring reading glasses if your eye sight isn't 100%. Other than that, a water bottle is a good idea (don't overdo it, you are locked in a room). We do allow mobile phones in the rooms, however we do not allow photography or recording of any kind.

Make sure to bring reading glasses if your eye sight isn't 100%. Other than that, a water bottle is a good idea (don't overdo it, you are locked in a room). We do allow mobile phones in the rooms, however we do not allow photography or recording of any kind.

F U N C T I O N S +
G R O U P S

Please check out our FAQs on our Groups page or contact info@escaperoomscanberra.com or give us a call on (02) 6281 5729 to arrange any sort of function, party, team building event or large booking.

Please check out our FAQs on our Groups page or contact info@escaperoomscanberra.com or give us a call on (02) 6281 5729 to arrange any sort of function, party, team building event or large booking.

C A N C E L L A T I O N S

If a booking needs to be rescheduled within 3 business days (72 hours) of the experience, or in the event of a cancellation, your $40 deposit will be forfeited.


Arriving 15 minutes after the start time of your booking will forfeit the booking entirely.

If a booking needs to be rescheduled within 3 business days (72 hours) of the experience, or in the event of a cancellation, your $40 deposit will be forfeited.


Arriving 15 minutes after the start time of your booking will forfeit the booking entirely.

D I S C O U N T S

Discounts cannot be used in conjunction with one another and only apply to a single experience unless otherwise specified.

 

For our Gold Entertainment voucher holders, participants MUST present these vouchers to a staff member upon arrival to their booking for the promotion to be valid. If you don't present the voucher you will be charged for the remainder of your original booking price.

Discounts cannot be used in conjunction with one another and only apply to a single experience unless otherwise specified.

 

For our Gold Entertainment voucher holders, participants MUST present these vouchers to a staff member upon arrival to their booking for the promotion to be valid. If you don't present the voucher you will be charged for the remainder of your original booking price.

Is
E V E R Y T H I N G
Safe?

We have undergone numerous regulation tests to keep up to date with ACT and Australian laws. Each room is fitted out with smoke detectors, emergency lighting and exit signage. The building is fitted with fire safety equipment and carbon monoxide sensors. You're never actually locked in the rooms and can leave whenever you feel unsafe or uncomfortable. All staff are trained in emergency and first aid procedures. If you would like to see any of our certifications please don't hesitate to ask!

We have undergone numerous regulation tests to keep up to date with ACT and Australian laws. Each room is fitted out with smoke detectors, emergency lighting and exit signage. The building is fitted with fire safety equipment and carbon monoxide sensors. You're never actually locked in the rooms and can leave whenever you feel unsafe or uncomfortable. All staff are trained in emergency and first aid procedures. If you would like to see any of our certifications please don't hesitate to ask!

Is it 
S C A R Y?

If you have done both of our rooms and are craving another, we recommend checking out the Riddle Room at www.riddleroom.com.au for another excellent escape the room experience in Canberra or if you are in the area then we definitely recommend checking out The Cipher Room in Newtown at www.cipherroom.com.au!

 

Also, keep an eye on social media for some new exciting developments just around the corner.

An escape room is an inherently stressful situation. There is always the factor of racing against the clock that brings adrenaline and in all of our rooms, things will happen that you will not anticipate. While you are never trapped in the room without an escape, we do not recommend our rooms for people prone to claustrophobia or panic attacks.

 

Because we cannot know the limits of an individual we encourage you to know your own limits or to come out to the shop beforehand to have a look inside our rooms and see for yourself if you will be able to handle it.

We can make the rooms a touch less scary but this needs to be arranged before the day of your booking.

 

Wheelchair
A C C E S S A B I L I T Y?
 

We have undergone numerous regulation tests to keep up to date with ACT and Australian laws. Each room is fitted out with smoke detectors, emergency lighting and exit signage. The building is fitted with fire safety equipment and carbon monoxide sensors. You're never actually locked in the rooms and can leave whenever you feel unsafe or uncomfortable. All staff are trained in emergency and first aid procedures. If you would like to see any of our certifications please don't hesitate to ask!

Our rooms are all wheelchair accessable, however due to size constraints and a few other factors, some rooms are easier than others to navigate in a wheelchair. We recommend The Vault first for wheelchair accessability, then the House on the Hill, however since it is on a raised floor there is a small step to get in and another small step to get into another room. To play the Magic Room please notify us before your booking day and we will make the room fully wheelchair accessable.

G A R D E N
Party?
 

Garden Party is Canberra's first and only escape room bar! To find out more click the button!

I have done all of your rooms
WHAT  DO  I  DO  NOW ?

If you have done both of our rooms and are craving another, we recommend checking out the Riddle Room at www.riddleroom.com.au for another excellent escape the room experience in Canberra or if you are in the area then we definitely recommend checking out The Cipher Room in Newtown at www.cipherroom.com.au!

 

Also, keep an eye on social media for some new exciting developments just around the corner.

If you have done both of our rooms and are craving another, we recommend checking out the Riddle Room at www.riddleroom.com.au for another excellent escape the room experience in Canberra or if you are in the area then we definitely recommend checking out The Cipher Room in Newtown at www.cipherroom.com.au!

 

Also, keep an eye on social media for some new exciting developments just around the corner.

If you still have a question that we haven't answered send us an email or feel free to drop us a line.

Our contact info is below.

If you still have a question that we haven't answered send us an email or feel free to drop us a line.

Our contact info is below.

More
Q U E S T I O N S ?

2/22 Dundas Court Phillip, ACT, 2606

Contact

Contact

Contact

(02) 6281 5729