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FREQUENTLY ASKED QUESTIONS
PLEASE CHECK THE FAQS BEFORE GETTING IN CONTACT!

WHAT ARE YOUR OPENING TIMES?


We are officially open Fridays from 4 pm to 9.30 pm, Saturdays 2 pm to 9.30 pm and Sundays 12 pm to 9 pm, however we can open up the bar outside of these hours.

The conditions for opening outside of these hours are a $200 minimum spend at the bar.




HOW CAN I BOOK MY SPOT?


Due to COVID-19 restrictions, our bar will only be available to groups who select the Garden Party option when booking their room, or if it is arranged prior to your arrival with us. Availability is first in best dressed, so even if you select this option we can't guarantee you a spot. More often than not we will have plenty of room for you and your group, but with COVID-19 capacity limits, we are unable to guarantee your spot unless you make a private booking (see qeuestion 5).

If we do have space for you and your group, you will have a table reserved for 2 hours AFTER the set finishing time of your room (not your actual finishing time). After the 2 hours is up, you may hang around if our capacity limits allow.




WHAT IS THE AREA LIKE?


Garden Party is a beer garden so it is an outdoor area, and thus is subject to the weather. If it's going to be cold, rug up, if it's going to be hot, dress down.

There are space heaters and fans, plus a roof over the majority of the area and a shipping container full of games and seating so you should find what you're looking for, rain, hail or shine!

The bar currently has a 15 person loading and no smoking facilities.




IS THE AREA AVAILABLE TO THE GENERAL PUBLIC?


Garden Party is an area exclusively available to our escape room customers!




CAN I BOOK A PRIVATE FUNCTION AT THE BAR?


Private functions are available upon booking. There is no hire charge, but the conditions for private bookings are a $200 minimum spend at the bar.

Our standard cancellation policy includes this minimum spend, so if you cancel your booking within 48 hours of your starting time, you forfeit the $200 minimum spend.




DO I ACTUALLY HAVE TO BOOK, OR CAN WE JUST WING IT?


If you would like a private function or out of hours booking then yes, you must book. If you would like to make sure there is space for your group, the best bet is to contact us prior to coming in and we will do our best to arrange space for you.




WHAT IS A MINIMUM SPEND?


Out of hours bookings and private functions incur a minimum spend charge, which you will put over the bar as a bar tab. The bar tab must be arranged and paid for prior to the booking and is subject to our cancellation policy.




HOW MANY PEOPLE CAN I HAVE?


Due to covid-19 capacity restrictions, we are currently able to have 15 persons at the bar at any given time. For larger bookings we ask that you work with us in regards to capacity limits, as our capacity includes your group and any other groups on the premises.




ARE UNDER 18s ALLOWED?


Yes they are, but need to be with a parent or legal guardian.




CAN WE BRING OUR OWN FOOD?


The bar offers a limited range of snacks for your enjoyment. We do allow private functions to organise to bring or order in food, however it must be cleared first with us. Other than that we allow birthday cakes to be brought in as long as it has been cleared with us before hand.




DO YOU HAVE NON-ALCOHOLIC OPTIONS?


Why yes, we do. We offer a range of mocktails, and a small selection of non-alcoholic beers and ciders. We also have soft drink and juice available.




CAN I USE THE BAR FOR A KIDS BIRTHDAY?


This one is a bit tricky, and we prefer you to contact us because we take birthdays on a case by case basis.

Obviously you will not be using the $200 minimum spend, but if you would like to book the bar privately for a kids birthday, we will usually charge a $75 booking fee. You will have the space privately for 2 hours after the finishing time of your experience.

If you do not wish to book the bar privately, you can still come and have some cake at the bar afterwards, but your spot may not be guaranteed due to capacity limits, there may be other guests at the bar drinking alcohol, and you will not be able to bring any other food, unless otherwise cleared with us.





STILL HAVEN'T ANSWERED YOUR QUESTION?
CHECK OUT OUR OTHER FAQ'S OR GET IN CONTACT WITH US BELOW!

FAQ:
Group Bookings

WRITE:
info@escaperoomscanberra.com

TRAVEL:
2/22 Dundas CT, Phillip A.C.T. 2606

FAQ:
General

PHONE:
(02) 6281 5729

SOCIAL:
@escaperoomscanberra

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